We want everyone to be able to access great arts and creative activities.
Our entrance is fully accessible and we have a lift which can carry passengers to all floors of the building. There are ramps on the ground floor, The Mezz and The Theatre and all doorways are all suitable for wheelchair entrance, there is a wider toilet booth on the first floor and a disabled toilet next to The Theatre.
There are on-street disabled parking bays outside and we have a small mobility scooter bay at the rear of the building, however, these spaces need to be booked in advance for attendance at theatre shows or participatory activity. A member of our Front of House crew will be able to support you in finding this and accessing the lift on arrival at the venue.
The building is large and complex and so if you have any access needs, please do mention this when booking so that we might develop a plan together in case of an emergency evacuation situation.
We believe that all performances should be relaxed performances and should be accessible to all. Therefore you can sit or stand wherever you choose and should feel free to experience any productions in your own terms – there may be some restrictions in relation to the show that is playing (for example entrances/exits/lighting) but we want everyone to be able to make the choice of location that is right for them. If you have any concerns, please do book in for a pre-show familiarisation visit with one of our Front of House crew.
If you have any specific access needs that you would like to talk through in advance of visiting the building, please do either call us on 01253 834175 or email email@example.com
We would welcome any feedback you have about how we can improve our facilities forepeople with physical access needs.
Facilities for deaf or hard of hearing people
We are working on this in relation to our performances; we’ll keep this page posted and include information on specific events pages whenever it is available about whether infrared sound systems, subtitles, induction loops or British Sign Language are available. Hearing dogs are welcome and fresh drinking water is always available for them.
We would welcome any feedback you have about how we can improve our facilities for deaf or hard of hearing people.
Facilities for people with visual impairments
Pre-show touch tours of the set for all of our productions are available, please do contact a member of our team to arrange this.We are working on our facilities for audio described performances. Guide dogs are welcome and fresh drinking water is always available for them.
We would welcome any feedback you have about how we can improve our facilities for people with visual impairments.
Essential companion tickets
Essential companion tickets are available free of charge. To book please do call us on 01253 834175 or email firstname.lastname@example.org